FAQs

Question:  My free trial period with the Institute for Divorce Financial Analysts (IDFA) has expired. Can it be extended?

Answer: The IDFA free trial is a limited-time free trial to allow you to complete the IDFA training course.

Because this is downloaded software, we do not know when you start using it, or even if or when you download it.

Therefore, we start your trial period running on the date you receive the e-mail from us. (This is usually around the date you sign up for the IDFA course.)

The free trial is a special limited offer, and we are not able to grant extensions.

If you are not able to complete the training course during the free trial period, you can use a 2-week free trial version to continue and complete your training.

If you are not able to complete the software part of the training during that 2-week free trial period, you can simply download another free trial.

One thing of which to be aware is that, if you start a case in one 2-week free trial version, you may not be able to open that case in a subsequent free-trial version.

If you are not able to continue working in free trial versions, you can subscribe to the software.

We offer a three-month full-money-back guarantee, so you may cancel and get a refund during that three-month period if you wish.

So if you want to use the software only to complete the course, you may do so, then cancel for a full refund (as long as it is within the three month period).