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Question: I am trying to run the free Client Edition of Family Law Software, and I am getting a message that my trial has expired.
Answer: Once you install the trial Professional Edition, the software will prevent you from running the free Client Edition (unless you subscribe).
What you can do is to eliminate all traces of the software from your computer and start over with the Client Edition.
To do this, if you are running Windows, do the following:
1. Note the folder where you have stored your files.
You will see the folder on the Files & Settings > Open/Save/Send screen, at the top.
2. Back up any client files.
Using Windows "My Computer," drag those files to a flash drive or to some other folder on your computer.
3. Uninstall the Trial Edition.
Click the Windows Start button > All Programs > Family Law Software > Uninstall Family Law software.
4. Delete the Family Law Software folder.
Using Windows "My Computer," drag the Family Law Software folder, which you noted in step one, into the Recycle bin.
5. Uninstall the Client Edition.
Repeat the steps above, with the Client Edition. If it used the same files folder, you can skip the steps relating to client files.
6. Restart your computer.
7. Install the Client Edition.
At your convenience, install again the Client Edition.
Download Colorado Client Edition
If you are running Macintosh, do the following:
1. Note the folder where you have stored your files.
It will be at the top of the Files tab > Open/Save File screen. If it is not a folder you can see with Finder, see the following FAQ:
Help moving files to a place Finder can find
2. Back up any client files.
Drag those files to a flash drive or to some other folder on your computer.
3. Uninstall the Trial Edition.
Drag all Family Law Software icons from your Applications folder into the trash. Also drag any Family Law Software icons from your dock (at the bottom of the screen) into the trash.
6. Restart your computer.
7. Install the Client Edition.
At your convenience, install again the Client Edition.